Privacy Policy

Last updated: October 28, 2025

1. Introduction

Strivy ("we, our", or us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services ("the Service").

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and password when you create an account
  • Profile Information: Any additional information you choose to add to your profile
  • Content Data: Goals, tasks, subtasks, chat messages, and other content you create or upload
  • Payment Information: Billing details processed securely through our payment provider (Stripe)

2.2 Automatically Collected Information

  • Usage Data: How you interact with the Service, features used, and actions taken
  • Device Information: Browser type, operating system, device identifiers
  • Log Data: IP address, access times, pages viewed, and referring URLs
  • Cookies: Small data files stored on your device to enhance functionality

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service
  • Process your transactions and manage subscriptions
  • Provide AI-powered features and personalized recommendations
  • Respond to your comments, questions, and support requests
  • Send you technical notices, updates, and security alerts
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and fraud
  • Train and improve our AI models (in aggregated, anonymized form)

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics)
  • AI Service Providers: AI platforms that process your content to provide intelligent features
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information

5. AI and Data Processing

When you use our AI-powered features, your content may be processed by third-party AI service providers. We take steps to:

  • Use only reputable AI service providers with strong privacy practices
  • Minimize the data shared with AI providers to what's necessary
  • Ensure AI providers do not use your data to train public models
  • Anonymize and aggregate data when possible

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure payment processing through industry-standard providers

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and data at any time. After deletion, some information may be retained for legal or administrative purposes.

8. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to processing of your information

To exercise these rights, please contact us at privacy@strivy.com

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.

10. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: privacy@strivy.com
  • Support: support@strivy.com